Qualité Tourisme brand

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The entire team at the Lake Annecy Tourist Office is proud of the 2019 renewal of the Qualité Tourisme brand and of its category I classification since 2013.

This distinction is recognition of the quality of the services offered to visitors and tourism service providers in our sector, both in terms of leisure tourism and business tourism.

Our commitment to visitors

Our aim is to guarantee our customers a quality reception service. We are always ready to listen to you and we are committed to offering you :

  • a pleasant reception area accessible to all
  • competent staff who give priority to personalised advice for your stay
  • consideration of your suggestions and complaints at reception
  • adapted services in the Tourist Information Offices (ticketing, WIFI access, programme of activities, etc.)

We are attentive to your needs and are keen to improve the quality of our services. Please do not hesitate to send us your suggestions!

Our relationship with you, the tourism providers

With our experience, we would like to make you aware of the Qualité Tourisme brand as well as the different sustainable development labels. Do not hesitate any more! Consult without delay the following sites in order to dynamize and reinforce collectively the attractiveness of our territory:

To meet your expectations, we also ensure:

  • a better visibility of your structure on our communication supports
  • an accompaniment for project leaders

Sustainable development of the territory

Our territory is concerned about its environment. Our wish is to share our natural resources so that each visitor can enjoy this privileged environment, but also be an actor to preserve it. Find the details of the various actions carried out:

These organisations are active in the conservation of our natural heritage and offer outings to discover the local fauna and flora: